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TERMS & CONDITIONS

My innisfree Rewards Australia Terms & Conditions

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My innisfree Rewards Australia Terms & Conditions

1. All innisfree Australia members agree to fully comply with the Terms & Conditions under ‘My innisfree Rewards’ membership program.
2. ‘My innisfree Rewards’ card is only applicable for use at innisfree Australia stores.
3. Customers who signed up ‘My innisfree Rewards’ will automatically become Welcome member with any purchase. Welcome members who purchase above A$150 within a 12 month period will be upgraded automatically to Green members from the first day of the following month. Welcome/Green members who purchase above A$300 within a 12 month period will be upgraded automatically to Green VIP members from the first day of the following month.
After the upgrade, the Green/Green VIP grade will be valid for 12 months. To maintain the 12 month Green/Green VIP grade status, Green/Green VIP members are required to purchase more than A$150/A$300 respectively during their current membership year.
4. ‘My innisfree Rewards’ card must be presented for accumulation and redemption of ‘My innisfree Rewards’ points. In instances where ‘My innisfree Rewards’ card is not presented, the member will not be able to enjoy innisfree Australia’s benefits and privileges.
5. All members will be entitled to earn ‘My innisfree Rewards’ points for purchase of regular-priced products.
Welcome members (2 Point reward of A$1purchase e.g. Spend $100 and receive 200 points)
Green members (3Point reward of A$1purchase e.g. Spend $100 and receive 300 points)
Green VIP members (4Point reward of A$1purchase e.g. Spend $100 and receive 400 points)
Every 100 points is equivalent to S$1 (e.g. 500 points is equivalent to A$5 redemption)
6. All members can accumulate one-time double points for the first purchase on their birthday and Christmas month.
7. Points can be accumulated with purchase of regular-priced items only (Not applicable to discount and promotional items). Points are non-transferable and non-exchangeable for cash.
8. ‘My innisfree Rewards’ membership will be forfeited and all points will be voided if there is no transaction (e.g. product purchase, points usage or accumulation) within 12 months.
9. Only regular-priced products that are purchased with membership points are applicable for exchange/refund. Membership points will be refunded into the member’s account. Pls refer to the Exchange & Refund Policy for more information.
10. innisfree Australia reserves the right to alter and amend any of the Terms & Conditions of ‘My innisfree Rewards’ including the benefits, or to terminate it at any time without prior notice.
11. All members are responsible for notification on their change of personal information to innisfree Australia. innisfree Australia will not be responsible for any loss of benefits, privileges, or results related to points due to any discrepancy in member’s information.
12. Members are to notify innisfree Australia for issues pertaining to points balance within 30 days of transaction. Points related queries or to notify the loss of ‘My innisfree Rewards’ can be directed to
13. All members of innisfree Australia agree to collection, use, or share of their information and card usage by innisfree Australia. In addition, members agree to the retaining of information related to purchases and disclosure of information deemed appropriate by innisfree Australia.
14. In case of any legal dispute, the decision of innisfree Australia shall remain final. I acknowledge that I have read and agree to the above Terms & Conditions of innisfree Australia ‘My innisfree Rewards’ membership program.