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TERMS & CONDITIONS

Terms & condition

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My innisfree Rewards Singapore Terms & Conditions

1. All innisfree Singapore members agree to fully comply with the Terms & Conditions under ‘My innisfree Rewards’ membership program.
2. ‘My innisfree Rewards’ card is only applicable for use at innisfree Singapore stores.
3. Customers who signed up ‘My innisfree Rewards’ will automatically become Welcome member with any purchase. Welcome members who purchase above S$120 within a 12 month period will be upgraded automatically to Premium members from the first day of the following month. Welcome/Premium members who purchase above S$250 within a 12 month period will be upgraded automatically to VIP members from the first day of the following month.
After the upgrade, the Premium/VIP grade will be valid for 12 months. To maintain the 12 month Premium/VIP grade status, Premium/VIP members are required to purchase more than S$120/S$250 respectively during their current membership year.
4. ‘My innisfree Rewards’ card must be presented for accumulation and redemption of ‘My innisfree Rewards’ points. In instances where ‘My innisfree Rewards’ card is not presented, the member will not be able to enjoy innisfree Singapore’s benefits and privileges.
5. All members will be entitled to earn ‘My innisfree Rewards’ points for purchase of regular-priced products.
Welcome members (100% of the total purchase amount e.g. Spend S$100 and receive 100 points)
Premium members (150% of the total purchase amount e.g. Spend S$100 and receive 150 points)
VIP members (200% of the total purchase amount e.g. Spend S$100 and receive 200 points)
Every 50 points is equivalent to S$1 (e.g. 500 points is equivalent to S$10 redemption)
6. All members can accumulate one-time double points for the first purchase on their birthday and Christmas month.
7. Points can be accumulated with purchase of regular-priced items only (Not applicable to discount and promotional items). Points are non-transferable and non-exchangeable for cash.
8. ‘My innisfree Rewards’ membership will be forfeited and all points will be voided if there is no transaction (e.g. product purchase, points usage or accumulation) within 12 months.
9. Only regular-priced products that are purchased with membership points are applicable for exchange/refund. Membership points will be refunded into the member’s account. Pls refer to the Exchange & Refund Policy for more information.
10. ‘My innisfree Rewards’ card is strictly non-transferable. innisfree Singapore reserves the right to terminate or suspend the ‘My innisfree Rewards’ card if there are doubts to the ’My innisfree Rewards’ membership account without prior notice.
11. innisfree Singapore reserves the right to alter and amend any of the Terms & Conditions of ‘My innisfree Rewards’ including the benefits, or to terminate it at any time without prior notice.
12. All members are responsible for notification on their change of personal information to innisfree Singapore. innisfree Singapore will not be responsible for any loss of benefits, privileges, or results related to points due to any discrepancy in member’s information.
13. Members are to notify innisfree Singapore for issues pertaining to points balance within 30 days of transaction. Points related queries or to notify the loss of ‘My innisfree Rewards’ card can be directed to cs_sg@innisfree.com
14. Innisfree Singapore will not be held responsible for any unauthorized use of lost or stolen ‘My innisfree Rewards’ card. innisfree Singapore reserves the right to withdraw the points from the member’s account if such transaction occurs and is not obligated to make compensation to any party.
15. All members of innisfree Singapore agree to collection, use, or share of their information and card usage by innisfree Singapore. In addition, members agree to the retaining of information related to purchases and disclosure of information deemed appropriate by innisfree Singapore.
16. In case of any legal dispute, the decision of innisfree Singapore shall remain final.
I acknowledge that I have read and agree to the above Terms & Conditions of innisfree Singapore ‘My innisfree Rewards’ membership program.