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TERMS & CONDITIONS

Terms & conditions

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My innisfree Rewards Indonesia Terms and Conditions

1. All Innisfree Indonesia members agree to fully comply with the Terms & Conditions under ‘My innisfree Rewards’ (innisfree membership program)
2. My innisfree Rewards card is only applicable for innisfree Indonesia stores.
3. The Membership Card must be presented upon payment for point accumulation and point redemption. In any case where the My innisfree Rewards card is not presented, the member will not be able to enjoy innisfree Indonesia’s benefits and privileges.
4. Welcome members will be entitled to membership points (2% of the total purchase amount) for fixed-priced products. Premium members will be entitled to points (3% of the total purchase amount). VIP members will be entitled to points (4% of the total purchase amount) for fixed-priced products. (Example: With the purchase of Rp100.000, Welcome members accumulate 2000 points, Premium members accumulate 3000 points, VIP members accumulate 4000 points.). 1 point carries value of Rp1. (Example: your 2000 points can be used as Rp2.000).
5. Customers are entitled to become Welcome members with any purchase. Welcome members who have spent above Rp1.200.000,- within a 12 month period will be upgraded automatically to Premium member on the first day of the following month. Welcome members/Premium members who have spent above Rp2.400.000,- within a 12 month period will be upgraded automatically to VIP member on the first day of the following month. The Premium/VIP membership status will be valid for 12 months. Members are required to spend another Rp1.200.000,- / Rp2.400.000,- respectively to maintain the 12 month Premium/VIP membership status.
6. Points accumulated are not exchangeable for cash
7. Membership points can be accumulated with purchase of fixed-priced items only. (Not applicable to discount / promotional items).
8. All accumulated membership points will be voided if they are unused for 1 year, as the Membership will be forfeited if there is no product purchase, point usage or accumulation activity within 1 year.
9. All members can accumulate double points on their birthday month (only once a year).
10. Regular-priced products that are purchased with membership points are applicable for exchange/refund. Membership points will be refunded into the member’s account.
11. My innisfree rewards card is issued and maintained as a property of innisfree Indonesia.
12. innisfree Indonesia reserves the right to void points which are not utilized.
13. My innisfree rewards card is strictly non-transferable to other individual or party. innisfree Indonesia reserves the right to terminate or suspend the Membership Card if there are doubts to the Membership account without any prior notice.
14. All members are responsible for notification on their change of personal information to innisfree Indonesia. innisfree Indonesia will not be responsible for any loss of benefits, privileges, or results related to points due to any discrepancy in member’s information.
15. innisfree Indonesia reserves the right to alter and amend the Terms and Conditions of ’My innisfree Rewards’, including any or all of the benefits, or to terminate it at any time without any prior notice.
16. Members need to notify innisfree Indonesia if there are any problems regarding the point balance within 30 days of transaction. You may send any queries or loss of Membership Card issues to cs_id@innisfree.com
17. innisfree Indonesia will not be responsible for any unauthorized use of lost or stolen ‘My innisfree Rewards’ card. innisfree Indonesia reserves the right to withdraw the points from the member account if such transaction occurs and is not obligated to make compensation to any party.
18. All members of innisfree Indonesia agree to the collection, use, or share of their information and card usage by innisfree Indonesia including the store staffs. In addition, members agree to the retaining of information related to purchases and disclosure of information deemed appropriate by innisfree Indonesia.
19. In case of any legal dispute, the decision of innisfree Indonesia shall remain final.
I acknowledge that I have read and agree to the above Terms and Conditions under Innisfree Indonesia ‘My innisfree Rewards’(membership program)