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You can shop with peace of mind with our curbside pick-up service, available at all our locations –
Yorkdale Shopping Centre, Toronto Eaton Centre, Scarborough Town Centre and CF Markville mall!

Holiday shopping made easy!

Here is how it works
  • STEP 1

    Find your favorite innisfree Product

    Visit innisfree.com for product assortment and current promotions.
    Curbside pick up is only available for

    • * Minimum purchase of $50
    • * innisfree membership is required for curbside pickup orders
    • * Points redemption is not allowed for curbside pickup orders
  • STEP 2

    Place your order over the phone

    Please call your preferred location at

    • - Yorkdale Shopping Centre 416-901-6411
    • - CF Toronto Eaton Centre 416-792-1411
    • - Scarborough Town Centre 416-792-6622
    • - CF Markville mall 905-604-0979

    Place your order through our Green Beauty Advisors and book a time slot for curbside pickup.
    Once processed and confirmed, you'll get specific instructions on how to pick up your order.

  • STEP 3

    Meet us at the Curbside pick up area

    Give us a call before you arrive at the designated spot so we can set everything up
    in a way that's easy for everyone.
    Pay for your transaction at the curbside pick-up by simply using Tap or Swiping it!
    (Credit: Master, Visa, American Express or Debit Only)
    Our priority is to make sure you can get your innisfree products while
    maintaining health and safety guidelines!

I need help with my purchase?
We can schedule a mini consultation over the phone to help answer your questions
about our product assortment. Simply give us a call to schedule the consultation with
one of our certified Green Beauty advisors.
I just placed an order. When can I pick it up?
You will be notified by email or phone as soon as your order is ready for pickup, usually
within 24 hours. Please do not go to the location to pick up your order until you receive
this notification.
Can I pay for my order over the phone?
All payments must be processed at the curbside pickup location from the comfort of
your car.
Preferred method of payment?
We are only accepting Credit or Debit payments at the curbside pickup locations.
What do I bring to pick up my order?
Please bring a printed copy of your email confirmation or show your email and
the confirmation number on your smartphone. The store may require you to present a photo ID.
How long will my order be held in-store?
Your order will be held at the store you designated for pickup for 48 hours. If you fail to
pick up your items within this time period, we will cancel your order and the products
will no longer be available for pickup.
Can I order without my innisfree membership?
The curbside pick-up is for innisfree Canada members. You can sign-up for free at https://www.innisfree.com/ca/en/login/login.do?status=register
Can I bring my empty bottle for the empty bottle recycling campaign?
Until further notice, the recycling campaign will be on pause considering the health and
safety guideline. 
Order verification?
To ensure the accuracy, you will be asked to verify the ordered products before leaving the pick-up zone.
Can I still exchange and refund the item?
Please contact us at cs_ca@innisfree.com with your exchange or refund detail and we
will guide you on the process. Also, please note that no refund or exchange on products
purchased during the Green Friday Promotion November 25~30th.
For more questions?
Email us at cs_ca@innisfree.com